Friday Night at the Call Centre

Since returning to school in September to pursue a graduate diploma in arts administration and cultural management, I have also been working part time at call centre doing market research. Yes, I am one of those annoying people who call you just as you are about to sit down to dinner and ask you to participate in a survey. Please know that I am not deliberately interrupting your meal; or your visit with a long-lost friend; or your child’s nap; or trying to make you late for work; or disturbing your sick mother. I’m just trying to earn a few dollars to pay my bills and keep food on the table. So,the next time you get one of those calls, even if you don’t want to participate, please be nice about letting us know. A little kindness really does go a long way.

waiting for the click
measuring time in phone calls
a life suspended


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